Helen is a designer living between Singapore and San Francisco
PayPal
Financial customer success — self-service assistance and resolution for accounts and payments
Leading design for all support experiences including generative AI powered messaging, the help center, risk management, and agent tools.
Turo
Earn money from your cars — business and management tools for a car-sharing marketplace
Design for optimizing host pricing strategies and overall app experience
Wayfair
Home & decor e-commerce — shopping and growth experiences
Design for customer acquisition and shopping experience for sales and promotions.
Collab
Support center technology — management tools for supervisors
UX research and design for call center supervisors in Europe and South Africa.
Click here for interior projects
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Click here for interior projects 〰️
Hi there, I’m Helen! A multi-faceted product designer, interior design enthusiast, and problem-solver.
My obsession is to create harmony between form and function. I’m fascinated by how people interact with both digital and physical spaces, and I love designing to make their experiences feel and look better.
Originally from California, I now call Singapore my home. I love to explore new places to collect inspiration from the world around me. When I’m not deep in design mode, you can find me trying out a new recipe or singing my heart out at karaoke!